Shipping Policy
By ordering from our store, you agree to the following shipping policies and procedures.
A. Shipping Fees
We offer free shipping for all order.
If need fast shipping (3-7 business days), there is a shipping fee of $4.99.
B. Shipping Time and Order Deadlines
Orders are shipped within 1 – 3 business days (Monday to Friday) after the order cut-off time of 5:00 PM EST (New York). Shipping time for goods is typically 8 to 15 days (Monday to Friday).
C. Delivery Method
We ship products using USPS.
D. Change of Address
Once an order is in transit, we cannot change the delivery address. If you need to change the delivery location, please contact us at [email protected] within 24 hours of placing your order.
E. Tracking
After your order ships, you will receive a tracking number to monitor its delivery status.
F. Cancellation
Orders can be cancelled at any time before shipment. If the order has already shipped, please refer to our refund policy.
G. Damaged Packages
If your package arrives damaged, please reject it if possible and contact our customer service. If the package is accepted, please contact customer service for further assistance.
Contact Information:
- Business Address: 11500 Lyster Ave, Northridge, CA 91326, USA
- Email: [email protected]
- Phone: +1 (801) 650-1122